I've never seen feedback like this. My school principals and deputy principals report using the skills taught on a daily basis… Most say it's simply the best professional development they have ever attended.
Regional Executive Director
Client Testimonials
Real People. Real Change.
For over three decades, leaders, teams and organisations across Australia have trusted The Change Agency to create change that lasts.
Trusted by
- KPMG
- Clayton Utz
- CASA
- Queensland Health
- Queensland Fire & Rescue
- National Australia Bank
- Education Queensland
- Mater Hospitals
- Starcom
I've never seen feedback like this. My school principals and deputy principals report using the skills taught on a daily basis… Most say it's simply the best professional development they have ever attended.”
Regional Executive Director
Education Queensland
We have used The Change Agency for over 15 years to develop our managers, partners and professional staff. The programs seem to touch people deeply – most make significant changes to how they act and react to other people. I'm always struck by the feedback about what they have learned – people report openly about realising their own habits and where they are part of a problem. They particularly improve their communication with staff.
Partner
KPMG
I benefited greatly from the help and skill of The Change Agency when I was doing a corporate planning and culture change strategy for the Mater Health Services. Jane's skill in strategic organisational analysis was enormously helpful in planning and effecting significant lasting change. She brings not just her brilliant skills as a teacher but also her capacity to 'sniff the wind' in an organisation and discern what is really going on to help bring effective strategies to bear. She is a very effective coach for those in the exciting but lonely role of leadership.
Chief of Medical Staff, Mater Hospitals
Jane has an uncanny ability to see through the issues holding back teams, individuals or reform programs. I have always been impressed with her ability to identify the key issues, tailor appropriate solutions and deliver them in a manner that engages people, hones their skills and empowers them to deliver improved outcomes.
Iain MacKenzie
IGEM
We have used The Change Agency for over 15 years to develop our managers, partners and professional staff. The programs seem to touch people deeply – most make significant changes to how they act and react to other people. I'm always struck by the feedback about what they have learned – people report openly about realising their own habits and where they are part of a problem. They particularly improve their communication with staff.
Partner
The Change Agency worked with all our teams in our Brisbane office. Partners, associates, solicitors and support staff all learned much about human nature, how to communicate and solve problems collaboratively. We are more assertive and better managers for the experience.
Staff Partner
Clayton Utz Lawyers
Jane has an uncanny ability to see through the issues holding back teams, individuals or reform programs. I have always been impressed with her ability to identify the key issues, tailor appropriate solutions and deliver them in a manner that engages people, hones their skills and empowers them to deliver improved outcomes.
Iain MacKenzie
Jane customised a leadership and change-capability course for selected management within our organisation. She devoted much time and effort to understand our specific needs. Her cutting edge material had a profound impact on participants; many of whom were personally touched by her contemporary teachings. The results in most managers shows observable change in how they lead and communicate with their team and senior management.
Senior Advisor, Safety Assurance
CASA
The Change Agency worked with all our teams in our Brisbane office. Partners, associates, solicitors and support staff all learned much about human nature, how to communicate and solve problems collaboratively. We are more assertive and better managers for the experience.
Staff Partner
No testimonials in this category yet.
15+ Years
KPMG partnership
10 Years Later
Still using the language (QFR)
2 Years On
Change retained (Qld Health)
When we were surveyed 2 years after The Change Agency had worked with us – we were not only a far better culture as a team, we had retained much of the change over time. We were more collaborative, responsible and accountable and much of the old passivity had gone.
Corporate Services Director
Queensland Health
Jane customised a leadership and change-capability course for selected management within our organisation. She devoted much time and effort to understand our specific needs. Her cutting edge material had a profound impact on participants; many of whom were personally touched by her contemporary teachings. The results in most managers shows observable change in how they lead and communicate with their team and senior management.
Senior Advisor, Safety Assurance
Jane's courses are legend now amongst Station Officers and Area Managers – both in Fire and Ambulance. We still use the language from Jane's courses in our Leadership Meetings (10 years later). Her work helped the officers to become much better managers and leaders.
Assistant Commissioner
Queensland Fire & Rescue
When we were surveyed 2 years after The Change Agency had worked with us – we were not only a far better culture as a team, we had retained much of the change over time. We were more collaborative, responsible and accountable and much of the old passivity had gone.
Corporate Services Director
Suzanne's teaching changes people. I end up with staff who can better deal with difficult situations and vastly improved communication and teamwork.
Manager
Dept of Children & Families
Jane's courses are legend now amongst Station Officers and Area Managers – both in Fire and Ambulance. We still use the language from Jane's courses in our Leadership Meetings (10 years later). Her work helped the officers to become much better managers and leaders.
Assistant Commissioner
The Change Agency team travelled all over the State developing and conducting managerial effectiveness courses for our branch managers, so when it came time for the senior teams retreat we had all heard and seen so much that was good from the bank managers... we had to put ourselves to the challenge. First rate professional development... truly life changing.
HR Manager
National Australia Bank
Suzanne's teaching changes people. I end up with staff who can better deal with difficult situations and vastly improved communication and teamwork.
Manager
Jane's programs made a difference to my business in various ways. The senior managers relished the intellectual challenges in philosophy, business and psychology in their courses; others became more positive and self aware instead of blaming. We also had people who made really successful changes in their home life, with their partners and children.
Finance Director
Queensland Health
The Change Agency team travelled all over the State developing and conducting managerial effectiveness courses for our branch managers, so when it came time for the senior teams retreat we had all heard and seen so much that was good from the bank managers... we had to put ourselves to the challenge. First rate professional development... truly life changing.
HR Manager
What Suzanne and Jane offer is a kind of 'self-audit'. I found it immensely useful to let some of my old habits go and let some new ways of being into life. In my staff of 60, I can see the changes in tolerance and communication. It's measurable.
Director, Purchasing & Logistics
Queensland Health
Jane's programs made a difference to my business in various ways. The senior managers relished the intellectual challenges in philosophy, business and psychology in their courses; others became more positive and self aware instead of blaming. We also had people who made really successful changes in their home life, with their partners and children.
Finance Director
Jane would come out to the factory once a week and run sessions with us. It really was an eye opener. We come from all backgrounds and qualifications, yet we all found it fascinating and really started using the interpersonal skills both at home and at work. Many people worked on improving their health and got good results.
Manager
Triumph International
What Suzanne and Jane offer is a kind of 'self-audit'. I found it immensely useful to let some of my old habits go and let some new ways of being into life. In my staff of 60, I can see the changes in tolerance and communication. It's measurable.
Director, Purchasing & Logistics
The Change Agency is known for getting people to change – we were no exception. Each of us seemed to improve our teamwork, project work, consulting with clients – we became less judgemental and better communicators for the good of the whole team.
Managing Director
Starcom (Media Purchasing)
Jane would come out to the factory once a week and run sessions with us. It really was an eye opener. We come from all backgrounds and qualifications, yet we all found it fascinating and really started using the interpersonal skills both at home and at work. Many people worked on improving their health and got good results.
Manager
Their program called 'Beyond Surviving to Thriving' says it all. My life changed, so did it for most of us engineers in what could be the mid-life crisis years. My wife thanks you, my staff thank you – where was this stuff all our lives?
Managing Director
Consulting Engineers
The Change Agency is known for getting people to change – we were no exception. Each of us seemed to improve our teamwork, project work, consulting with clients – we became less judgemental and better communicators for the good of the whole team.
Managing Director
Suzanne and Jane are a great resource for us. Our State team did 4 days of 'unfreezing' work personally and as a team. We then developed our strategic direction with their facilitation. Now everyone owns the vision and goals. We speak a common language. The rural teams then came down for their 3 days – most reported it was really useful and relevant skills to enable better connection to their community and their volunteers.
Assistant Commissioner
Rural Fire Service
Their program called 'Beyond Surviving to Thriving' says it all. My life changed, so did it for most of us engineers in what could be the mid-life crisis years. My wife thanks you, my staff thank you – where was this stuff all our lives?
Managing Director
I now recognise my strength. I am using the listening skills with my boss. I'm getting a much better relationship with him from speaking with 'I...' statements.
AO2 Admin Officer
Queensland Government
Suzanne and Jane are a great resource for us. Our State team did 4 days of 'unfreezing' work personally and as a team. We then developed our strategic direction with their facilitation. Now everyone owns the vision and goals. We speak a common language. The rural teams then came down for their 3 days – most reported it was really useful and relevant skills to enable better connection to their community and their volunteers.
Assistant Commissioner
This course was like coming up for fresh air. For the past three years we have focussed on improving our processes. I now realise we must do the interpersonal area that we need to use each day with our bosses and clients.
AO6 Officer, Shared Services
Queensland Government
I now recognise my strength. I am using the listening skills with my boss. I'm getting a much better relationship with him from speaking with 'I...' statements.
AO2 Admin Officer
This course was like coming up for fresh air. For the past three years we have focussed on improving our processes. I now realise we must do the interpersonal area that we need to use each day with our bosses and clients.
AO6 Officer, Shared Services
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Ready to Write Your Own Story of Change?
Email us or call (07) 3289 0000 to discuss the needs of your organisation.