Practical ideas on leadership, culture, communication and personal growth from Jane Downing and The Change Agency team.
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Culture Change
Organisations call it continuous improvement. Psychology calls it losses and hurts. Here’s why change feels so hard, and what makes some people more resilient than others.
Jane Downing
8 Dec 2016 · 8 min read
Stage Three Influencing Skills – Pacing and Leading “PACE AND LEAD” THE PERSON BY USING ASSERTIVE LISTENING FIRST, THEN ASSERTIVE SPEAKING AFTERWARDS. When there is significant conflict and a person is highly…
Jane Downing
28 Sep 2016
After thirty years as a teacher and leadership coach, Jane has heard hundreds of stories of people transforming toxic or seemingly impossible relationships. Her conclusion: the only way to change someone else's behaviour is to change yourself. Stage One starts with mindfulness.
Jane Downing
28 Sep 2016
If you are prepared to do the work, there are three stages to it. STAGE 2 – Remind yourself it’s not Personal. This person’s behaviour is not about you at all. They…
Jane Downing
21 Sep 2016
The real question is – are you prepared to do the work on your “self”? If you are, there are three stages to the work. 1. Do the mindfulness. 2. Remind yourself…
Jane Downing
14 Sep 2016
In a white-collar revolution, relationship skills may be your best bet. Clients now need to be influenced, not told.
Jane Downing
7 Sep 2016
If you want to get heard, you need to understand that people listen when they find you attractive- Interpersonally attractive. They then feel instinctively compelled to connect with you. It has little…
Jane Downing
1 Sep 2016